Clever marketing tactics? Sure — what’s your strategy? 

Clever marketing tactics (HOW you’re going to achieve your goals) can only be effective (and measured) if they’re built upon a defined strategic (WHAT you’re going to do to achieve goals) platform. When this is done well, the sum of all tactics is greater than the whole–and can drive the desired return.

[Hiring an accomplished part-time marketing guy is a good start.]

Sit with anybody who watched the Super Bowl, and you can be sure they’ll comment on what is usually some of the most clever advertising on the globe.  This year it was TUBI, the free streaming service out to expand its audience, who got us to go for our remote as they ‘changed the channel’ from my YouTube TV to theirs, which I know I have never done. They created action AND showed us its value by giving us samples of their programming we might never have seen. In my mind it was one of the most effective ads in years, and well worthy of the special CLIO™ Award they received as the best of the Super Bowl ads.

Business owners think: “if only we could be so clever with our marketing.” And the repressed creative within them will come up with a clever slogan, most often ending with “for all your (fill-in-the-blank) needs.” 

Right.

Here’s the thing. The most clever tactics in the world are as useless as the bar napkin they’re written on unless they are tied to an actionable and measurable strategy. Their effect is as equally short-lived. Money and ROI: poof! 

That’s not how P&G does it. Their brands perform to expectations because all marketing tactics are built on a strategic foundation, step-by-step.

First they decide what they are going to do; they formulate a strategy and define possible strategic communications statement/platforms based upon defined goals. And they execute their first tactic, research.

Only then, and armed with a refined strategy/statement tempered by research or other insights, do they create tactics—the how they’re going to fulfill/payoff the strategy/platform—designed to move the needle on their strategic platform. 

And, as tactics are executed, their impact adds up to a brand outcome that’s greater than the sum of its parts.

Get it? Well, you’re way ahead of the curve for most business owners, assuming you can also act strategically. (But to know and not do, is not to know.)

I can tell you this, it’s only with decades of mentoring and partnering with Dave Manley, P&G’s first Brand Manager on the Pringles Brand, with whom I worked on Chinet Disposables, Boston Whaler, LoJack, Bay State Power, and Keurig/Green Mountain brands (to name a few), that I started getting good at the strategic brand marketing process and discipline. And it works.

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I worked with Tom Lanen for well over 25 years. You don’t work with someone for that long unless they bring you real value. Whether it was a poster series at Boston Whaler, a brochure at LoJack, or research, sales promotion and dealer support at Keurig, he’s always taken the time to understand my needs, and then made it happen, exceeding expectations.

Dave Manley, Senior VP, Core Systems Innovation (Retired),  Green Mountain, Keurig Premium Coffee Systems

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Now hiring Dave, if you can draw him out of beach-side retirement, might be one option. Or you could make a far more moderate—and affordable—investment and hire me. I’ll listen, and then show you the best options to meet your goals. And the means to measure your outcomes.

So what’s your marketing and sales/revenue strategy for the economic period ahead? Here’s one to start: let’s chat on my nickel for few moments. I may be just the resource you need to kick-start some sustained momentum.

Today is good. Tom- | 508 951-0130

Our Swan Song for New England Hydroponics.

How (Bitter) Sweet it Is!

Results speak for themselves, in this case our last two emails with 43% and 46.3% Open Rates for New England Hydroponics. Category Open Rate Average is 17%. On September 1, the new owner takes marketing in house.

I’ll miss working on the business, specifically the people, several of whom have become lifetime friends. It’s been good fun, and I wish them all the best. And I’ll always have a soft spot in my heart for the brand we built over the 5 years we worked with its owner, and the many stakeholders. But it’s onto what’s next (see text below graphic).

Permission eMail Open Rate Over 40% on-2 Variations by Tom Lanen Thomas Marketing Services ThomasBoston.com

Are you ready for results like these? Call me, Tom Lanen, at (508) 951-0130 and let’s talk action points on my nickel. Let’s see what kind of end game we can devise; it’s closer than you think! T-

New! Open Bandwidth for Business Owners With An Endgame. Especially Those Who Don’t Love Marketing.

POS created by Thomas Marketing Services on behalf of neHydro
Cha-Cha-Cha Changes! It’s said all good things come to an end, and so it is with our 5-year contract with New England Hydroponics, and its new parent company, Hydrobuilder Holdings, to whom my principal, Ethan Holmes, sold the business and brand in January. I’ve been informed they will take the work in-house and will let our contract expire at the end of August … even as our work continues to over-perform, as evidenced in our email Open Rate report below – the category average is 17% (Springbot ESP).
Frankly, this is exactly how most mergers go, and we’re not terribly surprised. Even if it’s a bit of a jolt to the system. Hey, we’re human. But it happened when 3 Thermo Electron business units with whom we had worked for 15 years merged with Fisher Scientific and the agency of record took over. They rightly compensated us for our copyright & imaging, and were very honorable during the transition. Fact is it’s been a great 5 years (almost), and we’ve accomplished our mission: to create salable brand equity for Ethan for when it became his time to sell the business. When I started with him in 2017, he’d been doing all his own marketing and no longer had any time for it. He’d built the business to 3 stores, one of which we moved into a space 4 times the size within the year. Then we added stores in Seekonk (6000 sf), and recently in Sanford, Maine (13,000 sf) bringing the total to 5, all while building the online business at neHydro.com into what is now 4500+ products. We worked well together, and I’m proud of the good work we did, and of the friendships I’ve enjoyed with store GMs and Supervisors. These are good folks. But it’s time for what’s next. If you have a business and a vision, give me, Tom Lanen, at (508) 951-0130 and let’s chat a bit on my nickel. The Difference Is You.™ I can help you present your business and brand well, and drive near-term sales & revenue …. and fully prepare your brand as a line item in your endgame that could be closer than you think. T-

Ending The Year With a Blowout

It’s been a busy Fall and early winter at Thomas Marketing, aka: ThomasBoston. Here’s just a few of the tactics I executed, moving at the speed (and budgets) of retail, for my principal client, New England Hydroponics in support of its 5 brick & mortar stores and online shop of nearly 4000 products. I wrote all copy and created all art.

Want to start the New Year with the promise of building more customer engagement and increased near-term revenue? How about brand equity that will make a difference to your end-game? I can show you proven results, for less an investment than you might imagine.

Call me, Tom Lanen, at (508) 951-0130 and let’s chat a bit on my nickel.

A last minute end-of-year blowout sale. I also updated all products on neHydro.com to enable purchase from the information included.
One of several social media images for Instagram and Facebook.
I write and produce permission-based email campaigns for monthly specials and sales events. The industry average Opens Rate is 17% (Source: Mailchimp)
Making a positive first impression at the point of sale – in-store and online. I also created the FloraGear brand logo and tagline, its website and all packaging.
Billboard and web header along with print and online ads.
A few of the graphics I created for use on our social media streams.

And that gives you a little taste of our Fall. Call me if I can help you drive demand and momentum for your brand and its products. (508) 951-0130 or drop me an email at [email protected]. You’re always welcome.

Cheers! T-

A Midsummer Month’s Business- & Brand-Building.

Feed the brand well and mindfully, and it will grow.

(27 August 2020) Here are a few of the projects Thomas Marketing Services Corporation created and fielded during August for New England Hydroponics. The numbers prove we’re building revenue and brand momentum.

And yes, we still have bandwidth for you. If you have a project, please schedule a free and no-obligation 30-minute call to discuss it, including scheduling and costs. Or just call me now. 508 951-0130 Thanks! T-

  1. In-Store Deals POS – 18″ x 24

2. August Deals Website Rotator

3. Clearance Sale POS – 18″ x 24

4. August Deals Permission Email See above for content; see graphic below for Email Dashboard Report

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5. New Hours Website Header

6. Facebook & IG Post Art (one of several)

7. To-The-Trade Wholesale Permission Email (56% Open Rate)

8. Overall website product updating & maintenance on Big Commerce platform.

And that’s most of it. Call me at 508 951-0130 or email me, Tom Lanen, if you could use a hand. I’m easy to work with and get things done fast — at the right cost! (And you can get on with what you do best!)